“The ideas in this book will change how our employees look at our customers and their jobs.”
  — Art Linkletter, Chairman, Linkletter Enterprises

“This book gives you a practical program to get and keep more customers, get re-sales and referrals, and put your business on the fast track to greater success.”
  — Brian Tracy, Speaker, Author of Focal Point

“A terrific book that’s a must-read for every business owner or manager.”
  — Roger Dawson, Author of Secrets of Power Negotiating

“Don’t read this book! Don’t invest one second of your time, effort or energy turning the pages of “The Customer Connection”…Unless you want to see your customer and your way of servicing them in a whole new light. This book is filled with practical and usable ideas you and your team will profit from. You’ll see the results on your bottom line!”
  — Joel Weldon, President, Joel H. Weldon & Associates, Inc.

“A simple story about the simple purpose of business…focus on the customer.”
  — Lisa Ford, Owner, Ford Group, Inc.
   

“Want to know how to put Relationship Selling into action? Read this book!”
  — Jim Cathcart, Author, The 8 Competencies of Relationship
Selling

“This is a solid book on a substantive subject pertinent to every company and to each corporate leader.”
  — Nido R. Qubein, Chairman, Great Harvest Bread Company
and Founder of the National Speakers Association Foundation

“The Customer Connection is a journey through the necessary basics to achieve extraordinary marketing.”
  —Kurt Hayden, Vice President, Sales Manager Kent H. Landsberg
Company, Inc.

“This is how any company should be structured; around the customer.”
  —Ken Marinace, Chief Executive Officer, Comprehensive Financial
Services

“The book gives a practical knowledge of not only approaching the customer, selling them repeatedly with the best possible service to them but also proving the profits.”
  - Gil Rosky, President, Foam Company

“Your book was very easy to read and follow and should help anyone to be able to do a better job of marketing their products to the customer.”
  - Brad Engeman, Sales Rep, STOROpack, Inc.

“To blend customer service, sales and marketing is every companies’ purpose. Great read on how to accomplish that.”
  - Nick Zambole, Senior Account Executive, ITA Group

“Terry Mayfield has hit the nail on the head with this awesome book every business person must read!”
  - George Hedley, “Entrepreneur of the Year” Award Winner

“This book mimics our company philosophies to a tee. A must reading for all our employees.”
  - Robert Stratton, BSEE, Laser Options

“To blend customer service, sales and marketing is every companies’ purpose. Great read on how to accomplish that.”
  - Jeff Goldstein, Vice President, Kent H. Landsberg Company, Inc.

“This book is one that should be read by everyone in the company from the management level on down and make sure that they fully understand the customer connection. It does help to make people understand how to support their customers much better and how to be part of a team. This also certainly helps the layman understand the connection between service and profitability which is the only job security that they can ever have.”
  - Gene Shelton, Past President, CEO Amcor Sunclipse of North America
   
 
Mayfield Training 25852 McBean Parkway #100Valencia, CA 91355-2129
 
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